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Summary
Heat 1
| Rank | Name | Nation | Time |
| 1 | Kirsten Barnes; Brenda Taylor; Jessica Monroe; Kay Worthington | CAN | 6:44.11 |
| 2 | Shelagh Donohoe; Cindy Eckert; Amy Fuller; Carol Feeney | USA | 6:46.03 |
| 3 | Victoria Lepădatu; Iulia Bobeică; Adriana Bazon; Maria Pădurariu | ROU | 6:48.60 |
| 4 | Liu Xirong; He Yanwen; Cao Mianying; Zhou Shouying | CHN | 6:51.87 |
| 5 | Allison Barnett; Kim Thomas; Suzanne Kirk; Gillian Lindsay | GBR | 7:05.38 |
| Rank | Name | Nation | Time |
| 1 | Antje Frank; Gabriele Mehl; Birte Siech; Annette Hohn | GER | 6:49.63 |
| 2 | Frédérique Heligon; Chantal Lafon; Christine Jullien; Hélène Cortin | FRA | 6:50.95 |
| 3 | Jodie Dobson; Emmy Snook; Megan Still; Kate Slatter | AUS | 6:58.34 |
| 4 | Lalka Berberova; Mariana Yankulova; Liliya Stoyanova; Mariana Stoyanova | BUL | 7:11.71 |