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Summary
Heat 1
| Rank | Name | Nation | Time |
| 1 | Laryssa Biesenthal; Marnie McBean; Diane O'Grady; Kathleen Heddle | CAN | 6:39.32 |
| 2 | Irene Eijs; Meike van Driel; Nelleke Penninx; Eeke van Nes | NED | 6:43.76 |
| 3 | Cao Mianying; Zhang Xiuyun; Liu Xirong; Gu Xiaoli | CHN | 6:46.00 |
| 4 | Jane Robinson; Sally Newmarch; Marina Hatzakis; Bronwyn Roye | AUS | 6:48.58 |
| 5 | Angela Tamaş; Viorica Susanu; Iulia Bulie; Doina Robu | ROU | 6:50.93 |
| Rank | Name | Nation | Time |
| 1 | Jana Sorgers; Katrin Rutschow; Kathrin Boron; Kerstin Köppen | GER | 6:36.00 |
| 2 | Margarita Bogdanova; Irina Fedotova; Larisa Merk; Oksana Dorodnova | RUS | 6:37.59 |
| 3 | Inger Pors Olsen; Ulla Werner Hansen; Sarah Lauritzen; Dorthe Pedersen | DEN | 6:38.25 |
| 4 | Olena Ronzhyna; Inna Frolova; Svitlana Maziy; Dina Miftakhutdinova | UKR | 6:46.17 |
| 5 | Dré Thies; Julia Chilicki; Cathy Symon; Cécile Tucker | USA | 6:54.73 |